Terms and Conditions

1. Legal framework
2. Products
3. Special promotions
4. Registration
5. Protection of personal data
6. Forgot your password
7. Making an order
8. Ways of payment
9. Claims
10. Delivery

1.Legal framework

This website is owned by Trovas Bv.

Trovas BV
Congobootstraat 9,
2660 Hoboken,
Antwerp,
Belgium

Contact:
Telephone: +32 3 555 41 40
Email: info@bedcouture.com

Register entry:
VAT: BE0643 750 495

2.Products

All products are subject to availability and so we may not be able to supply your order. In unforeseen circumstances and with or without notice we may have to stop selling products through Bed Couture Shop Online either temporarily or permanently.

We will not be liable for any losses you sustain as a result of updating or modifying our website.

When browsing our website the colours of products may vary depending on a few factors your display settings.

Pictures and images on our website are for illustration purposes only. For an accurate description of any product and details of what is included with the product, please read the product description.

3.Special promotions

Various interesting offers are available on the website, which are valid within a limited (limited) time period or while the stock is available. Once the offer has expired, it may not be re-released.

4.Registration

To sign up, you must fill in all required fields with as comprehensive and up-to-date information as possible. Lack of such information can make it harder and more complicated to process your orders. If you would like to receive information about attractive promotions and discounts, you can subscribe to our newsletter.

5.Protection of personal data

The site is secured with a Secure Socet Layer certificate that provides an encrypted connection between the server and your personal browser to provide security for your personal data. All your data posted on this site is completely confidential, protected and will be used only for the purposes of the site. Bedcouture.com undertakes to protect and store the personal information of its clients, to refrain from unethical practices used on the Internet, as well and not to provide your data to third parties. More about storing your personal data, you can learn HERE.

6.Forgot your password

If you have forgotten your password, you must enter your email address in the “Forgot password” field, and then you will receive a message that will contain a link that after opening will give you the option to enter the new password you want to use.

7.Making an order

Your order counts as an offer to purchase goods from us.

After placing your order, you will receive an Order Acknowledgement email. This contains details of the products you have ordered, the total cost of the order (including delivery) and an order number. It also constitutes the VAT receipt for your product(s).

8.Ways of payment

1. Bank transfer – The payment is made by bank transfer to our company’s account in EUR. Please place your order number as a payment reason. Once the payment has been made, the client must send us an e-mail to info@bedcouture.com with the number or the scanned copy of the transaction.
Bank details:

Trovas BV
IBAN: BE20 0018 4305 4156
BIC: GEBABEBB
BNP Paribas Fortis

2. Payment with debit and credit cards – Our system offers payment via Visa, MasterCard, Maestro, American Express. Payments are made via the secure online payment system of Molly.

3. PayPal – One of the most common payment systems on the Internet. (The payment is converted into EURO and “Trovas Bv” is not responsible for additional fees charged by the banks).

9.Claims

Goods or shipments to be returned to the warehouse of Trovas Bv should be accompanied by a completed complaint report.

10.Delivery

If you have any further questions please visit our delivery pages for more information.

We sub-contract our Delivery Service to trusted transport service providers, however, we’ll always remain responsible for the performance of the Delivery Service.